SHIPPING, DUTY & TAXES
Custom duty charges are now rolled into the final shipping price at checkout, along with your delivery charge. All orders placed on the site are dispatched via our trusted courier provider DHL at competitive rates, calculated in your local currency.
Please see below for more information on delivery rates.
DELIVERY CHARGES
We aim to deliver all in stock items in 1-3 days. However, during busy periods, delivery may take a little longer. Please be aware that any orders containing alterations can take up an additional 7 days to process.
DESTINATION
UK | £6.68
US | £50
EU | £25
ROW | £50
For international destinations, any applicable import duty and tax will be shown during the checkout, where it can be paid meaning no additional fees to pay upon delivery of your order.
ORDER CANCELLATION
If we receive your cancellation request prior to any goods being dispatched then you have nothing more to do; we will cancel the order and take no payment. If payment has already been taken because the dispatch of your goods was imminent then the charge will be refunded in full to the same card that was used.
However, it may not always be possible to stop an order from being dispatched as we endeavour to process orders immediately. If this is the case then please return the order by following the online Returns procedures. Please note that your right to return goods does not apply to certain products. Further details are set out in our Returns Policy.
If you have any further questions regarding order cancellations or our returns policy then please do not hesitate to contact us.
NEED HELP?
Have a question or need an answer? Please use the contact form below.